Refund policy

Customer Care Policy - Finder
At Finder, we are committed to providing a shopping experience that reflects our brand quality. Because your trust is our primary driver, we would like to clarify the followed exchange and refund policy:
• Quality and Specifications Guarantee: We guarantee you a completely free exchange or return in the event that any manufacturing defects appear or the product does not match the declared specifications; as we bear full responsibility for the quality of your order's arrival.
• Inspection and Warranty Period: We grant you a grace period of 7 days from the date of receipt to examine the product and ensure its suitability for your expectations, to ensure your complete satisfaction with every detail of your order.
• Return Flexibility: If you desire to return the product for other reasons, we are pleased to do so provided it is kept in its original condition and original packaging, noting that the customer bears the logistical shipping costs in this case.
Professional Note: To ensure public health and safety standards, we cannot accept the return of products that have been opened or used, in order to guarantee that every customer receives a completely new product in the best possible condition.
Finder team is always here for your service.